Privacy Policy

Effective Date: 9 July 2025

Glafos OÜ (“Glafos,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website and services.

1. Who We Are

Glafos OÜ is a private limited company registered in Estonia (Registry code 16751843). We provide website visibility analysis and optimisation tools.

2. Information We Collect

We collect the following types of data:

a) Personal Information:

• Name
• Email address
• Company name

b) Website and Usage Data:

• Website URLs you submit
• Website content, structure, and metadata (from crawl reports)
• Google Search Console and Google Ads data (if connected)

c) Technical Data:

• Device, browser, and IP address
• Usage behaviour within our site

We do not store payment data. All billing is handled securely via Stripe.

3. How We Use Your Data

We use your data to:

• Provide the services you've requested (e.g., audits, crawl analysis, sprint plans)
• Communicate with you via email or Slack
• Process payments (via Stripe)
• Improve our services
• Comply with legal obligations

4. Legal Basis for Processing

We process your data based on:

• Your consent (e.g., newsletter signup, form submission)
• Contractual necessity (e.g., delivering paid services)
• Legitimate interest (e.g., service improvement, analytics)
• Legal obligations

5. Data Sharing and Storage

We do not sell or share your personal data with third parties for marketing purposes. Your data is stored on secure European servers. Some third-party providers we use (e.g., analytics tools, CRM systems, Stripe) may process your data under strict data protection agreements.

6. Data Retention

We retain your personal data for as long as necessary to deliver our services and comply with legal obligations. You can request deletion at any time by emailing glafos@glafos.com.

7. Your Rights

Under the GDPR, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with your local data protection authority

To exercise these rights, contact us at glafos@glafos.com.

8. Cookies and Tracking

We use essential and analytics cookies to improve user experience and understand site usage. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website, and significant changes will be communicated via email.

10. Contact

If you have questions or concerns, contact: